Refund Policy

Last updated: April 2025

REFUND & CANCELLATION POLICY

Effective date: April 2025

1. PAID LINK UNLOCKS (₹2 per unlock)

a) All paid link-unlock transactions are final and non-refundable once the original URL has been delivered to the visitor.

b) If a technical error occurs and the URL was not delivered (e.g., payment was charged but the unlock page returned an error), submit a refund request within 7 days via the Support page with your UPI transaction ID. We will review and, if valid, refund the ₹2 to your original payment method within 7 business days.

2. PREMIUM SUBSCRIPTIONS (₹99/month)

a) Subscriptions are prepaid for a 30-day period and are non-refundable after the period has started, except as required by applicable Indian consumer protection law.

b) You may cancel your subscription at any time from Settings → Premium. Cancellation stops the next renewal; you retain access until the end of the current 30-day period.

c) If a technical fault caused duplicate billing (charged twice for the same period), contact us within 14 days and we will refund the duplicate charge within 7 business days.

3. ADVERTISER CAMPAIGN BUDGETS

a) Campaign budgets are pre-funded via TelePay before a campaign goes live.

b) Budget that has already been spent on verified conversions is non-refundable.

c) Unused budget remaining when a campaign is paused or completed may be refunded, minus a 10% processing and platform fee, within 14 business days of a written refund request submitted via the Support page.

d) If a campaign is rejected by our moderation team, the full pre-funded amount is refunded within 7 business days.

4. HOW TO REQUEST A REFUND

Open a support ticket from the Support page with subject "Refund Request" and include:

- Your registered email address

- Transaction date and UPI reference number (UTR)

- Reason for the refund request

5. CONTACT

For billing queries email legal@linkcash.in or use the in-app Support page.